Orders are placed through one our dedicated sales representatives. To place an order they will need to know some basic information such as bill to address, ship to address, event date, item details, and payment instructions. That information can be communicated either over the phone or via email. Sorry we do not offer the option to order online. Your rep will then create an order acknowledgment and art mockup. Once you approve those the order will go into production. You will receive an email with the tracking number when the order has shipped and another email with a final invoice.