Show Your Logo

You name it. We print on it.

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Ordering FAQs

Can I submit a Purchase Order for payment?

Purchase Orders will be accepted after the second order. POs may be accepted for the first or second order in some circumstances. This will be reviewed on an order by order basis. Please contact your sales rep to discuss payment options.

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How fast can I get a product?

Faster than you might expect. Our standard production is quick and most of our items can be rushed even faster, but there may be charges for that. We can also expedite the shipping to ensure your order arrives by a certain date. All of this depends on many factors. Contact one of our sales reps to discuss your in-hands date.

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When do you charge my credit card?

For first-time orders, a 50% deposit is charged once the order acknowledgment and artwork mockup is approved. The remaining balance will be charged once the order has shipped. Please contact your sales rep if you would like different payment options after the second order.

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What are my payment options?

First time orders require a minimum deposit of 50% paid with a credit card. Please contact your sales rep if you would like to discuss other payment options. Terms may be given to customers after the second order.

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How do I place an order?

Orders are placed through one our dedicated sales representatives. To place an order they will need to know some basic information such as bill to address, ship to address, event date, item details, and payment instructions. That information can be communicated either over the phone or via email. Sorry we do not offer the option to order online. Your rep will then create an order acknowledgment and art mockup. Once you approve those the order will go into production. You will receive an email with the tracking number when the order has shipped and another email with a final invoice.

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Do you ship outside of the USA?

We will occasionally ship outside of the United States. These orders will be require full payment up front and will go through a special screening process to ensure the authenticity of the customer and the order.

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Why did I receive more or less product than I ordered?

Show Your Logo, Inc. has a 10% over/under policy. However, we always try to send the exact quantity you ordered. On some items it is almost impossible to stop production on the exact number that was ordered. Overs are also run for quality control purposes. You will only be billed for the items you received.

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What is the standard turnaround time?

Each product has a different turnaround time. There are some items that can be produced within hours of you approving the artwork, and other products that take weeks if sourced overseas. To discuss turnaround time on a particular item please contact one of Show Your Logo, Inc’s dedicated sales representatives.

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Show Your Logo, Inc., Advertising Specialties, Oswego, IL Counselor Best Places to Work

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